dhornick
Member
- May 12, 2011
- 59
- 0
Not long after updating to 3.1 i started having an issue with my wi-fi. It would say scanning, then acquiring IP address and then flash something quickly, then return to scanning and start the process over again. I tried the reset button (which didn't work) and a factory reset twice (which would cause it to work for a few hours and then restart the problem all over again).
I spoke to a level 2 Acer tech (who said he had helped with this same issue multiple times today) who provided me with a few solutions if you are having the same issue:
1. use the reset button on the side of the tablet and then do it again right after the tablet reboots.
if that doesn't work:
2. plug in a usb keyboard while the tablet is under power then shut it down
3. unplug the keyboard and shut it down
I have to send my tablet in for repair which should only be 7-10 business days and i will update you when I get it back.
I hope this helps some of you if you happen to run into a similar issue with your tablet.
I spoke to a level 2 Acer tech (who said he had helped with this same issue multiple times today) who provided me with a few solutions if you are having the same issue:
1. use the reset button on the side of the tablet and then do it again right after the tablet reboots.
if that doesn't work:
2. plug in a usb keyboard while the tablet is under power then shut it down
- press and hold the power button and the volume rocker that is closest to the corner of the tablet
- hold both until the tablet reads "clearing cache" then release
- the android robot should then appear
- press the home button on the keyboard.
- choose the third option
- the tablet will do a few things and then select the first option
3. unplug the keyboard and shut it down
- press and hold the power button and the volume rocker that is closest to the corner of the tablet
- once the tablet vibrates, release the power button but keep the volume rocker depressed
- while keeping the rocker depressed, flick the rotation lock switch back and forth until the tablet reads clearing data.
- the tablet should go through the options and reboot itself automatically.
I have to send my tablet in for repair which should only be 7-10 business days and i will update you when I get it back.
I hope this helps some of you if you happen to run into a similar issue with your tablet.