Asus MeMo Pad stuck on screen after soft reset? (wasn't charging)

[keramcdonald]

I have an Asus MeMo Pad (around 3-4 months old) which has been working great until yesterday, it stopped charging. It would say charging 43% but regardless how long plugged in or which outlet plugged into, it did not charge. I looked up some stuff online and pressed the power button for 30 seconds, unplugged then plugged it in the wall after 5 seconds, which then led me to a screen with a battery barely charged and STILL it wouldn't charge.

I have been unable to get my tablet back to normal. I tried to press the manual reset button with a paperclip and still nothing, it is stuck on the screen with the red/barely charged battery.

Attached is a photo of what it looks like. Any ideas? I am at a loss

 

[keramcdonald]

After not receiving any responses or having any luck researching it, I contacted Asus and am sending my tablet out for servicing. If there is no physical damage, it will be covered under warranty.