Hello Forum! Boy, am I Glad to see you . . . All!!! i was just givin a 7in. Wireless Craig cmp738DTablet for my birthday, Ive wanted 1 4EVR so I was/am so excited! A first it connected to my WIFI no prob! then about 3 days ago I noticed it was slow, stopping," Force Close", and I realized I couldnt get apps from the market, google play, amazon, etc. So I calld Craig Electronics to see if they could "HELP"! haha . . . they told me I had very commen issues & werequick and easy to fix . . . open the web site . . . type in the model # for your device . . . Search . . . Open Details, DownLoad . . . Now I'm sure all of you are Computer Current, PC Proficient, SoftWare Savy . . . Now I on the other hand, Am Not! At All! Im very determined & I catch on quick, but still just a rookie! . . . conflicting model #s . . . I have a cmp738 D - but the site only has Firmware for cmp738 A & cmp738 B - however when I pointed thos out she assured me not to worry, that it wouldn't make a difference, that ...B & ...D are essentially SAME! SOooo . . . Now that You've got all the background, all the info, you know all the details, Here are the issues I Desperately NEED your HELP to fix . . . . > as soon as the 1st firmware update from craig customer service, was finished - the WIFI wo't work! All I Get is -"Turning On..." & then -"ERROR"! it wont open settings, scan, use ethernet, bluetooth, mobile networks, Etc. So NO Internet, email, Apps, basically all the reasons to own a tablet! . . . . . . . . . > Then, After doing a little Research and talking to a few "Prefessionals", I learned that the only chance there was at saving it was to either ReInstall/ReUpgrade with new firmware or ReInstall/Restore the Original firmware! I chose to stay on the safe side this time & just decided to Restore the original software . . . . . . . --> = " E : Write Failed(no space left on device) E : Failure at line 19 : write_image Package: backup Update failed, please reboot and update again! " . . . . . . . . which I Tried, Tried & Tried Again! So Then I Tried the New Firmware, and I Tried, Tried, and Tried some more ! ! ! Yet at The Cost of My Sanity, --> "Failed . . . Reboot & Update Again" &again&again&again . . . . . .! ! ! ! SOooo . . . . . now that your all caught up & we are all on the same page . . . . . --> --> --> Can SumBody, NEBody PLEASE HELP w/a cmp738D? PLZ, B4 Im Forcd 2 stab it w/ a stylus ! ! !