Can't Complete the Firmware Update!

[jesco]

I just bought my wife the Velocity Cruz T103. I've been trying to update the firmware, but seem to always get the "android robot next to a triangle with an exclamation point in it", which on their site, they say that it means I didn't do it right. Help!

 

[jesco]

So... I guess this means no one knows how to fix it, huh?

 

[J515OP]

Are you trying to side load the update or do it over wifi? You may have a corrupt download if you are side loading. If through wifi make sure you set the time out sufficiently high or off so that the download comes all the way through. Just shots in the dark but sometimes it is the little things.