email set up, then not synching

[cartman1966]

Hi, new tab 2 user. I set up my work email following instructions from our IT department. We are running MS Outlook. Once set up, I could see all my work folders and my email. Now, it no longer syncs at home (did before). I get the cannot connect to server (xxx) error. This also happens when I am at work although it does tend to sync a little better. I am at a loss here. I changed the check for new mail setting to 5 minutes and only see my last month of email. I am not a heavy email user at work compared to others (my current inbox has 5 email).

Any advice? It is the wifi connection at home? Also, is there away to just sync my inbox and not all my other archive folders? Could that be slowing it down?

My AOL works flawlessly.

Thanks

 

[cartman1966]

Turns out doing a factory reset fixed this. Luckily I had yet to load a bunch of apps or data.