Hello, all. I bought a Galaxy Tab 10.1 two weeks ago. Yesterday afternoon when I went to use it, it would not turn on. There should have been a charge, but I thought it must have run out of charge. When I plugged it in, no battery charging symbol came up. I tried connecting it to a computer with the USB - same thing. The computer detected hardware, but the unit didn't turn on.
After troubleshooting through googling and Live Chat with Samsung (which was pretty useless), I've sent it off to Samsung for diagnostics.
What I'm curious about is whether anyone is hearing that this is an issue with the 10.1, or if similar problems occurred with the 7-inch? Does anyone know if they can generally fix the unit, or if it's a brick and they will send me a new one?
I'm very disappointed - I've been liking it very much, but I'm not going to tell people to whom I've given a good recommendation to hold off until I see what happens.
Moseylou
After troubleshooting through googling and Live Chat with Samsung (which was pretty useless), I've sent it off to Samsung for diagnostics.
What I'm curious about is whether anyone is hearing that this is an issue with the 10.1, or if similar problems occurred with the 7-inch? Does anyone know if they can generally fix the unit, or if it's a brick and they will send me a new one?
I'm very disappointed - I've been liking it very much, but I'm not going to tell people to whom I've given a good recommendation to hold off until I see what happens.
Moseylou