HELP My Android thinks it wants to turn off

[Florene]

I have the White Pandigital Multimedia Player, and it keeps trying to turn off even though I haven't hit anything. Once it is off, you cannot turn it back on, as it will not pass the pandigital loading screen. I updated, and finally got to the main screen, but again, it says power off or cancel. If you cancel, it comes right back. If you power off, you have to reset to get it to come on, then it is stuck on the loading screen all over again. If anyone knows what to do, please help me out.