I'm A Newbie... Need Help

[aranaar]

hello the everybody! i'm a newbie in this forum and i don't know where to post my query.
My PLDT Telpad Aura MA7 got bootloop after system upgrade. I haven't made any recovery file. Can any body help me where to find firmware or custom recovery file for my tablet? thank you in advance....

Manufacturer AURA
Model Aura_TELPAD_MA7_tablet
Android version 4.4.4; eng.20150527.104438; SDK19
CPU 4 cores; ARMv7 Processor rev 0 (v7l) rk3188; Max: 1608.0 MHz; Min: 312.0 MHz
Display 1024 x 600; DPI: 160; Evaluated Size: 7.4"
Touch screen Multitouch 5 points
GPU Mali-400 MP; ARM; OpenGL ES-CM 1.1; OpenGL ES 2.0
RAM 890 MB
Flash 0.004 GB Build-in; 5.637 GB

 

[Spider]

Hello aranaar, congratulations on your Telpad MA7 and welcome to the forum. Glad you decided to join us here at Android Tablets. I'm afraid you're going to have to do a factory reset to solve that bootloop.

Factory reset: How Do I "Factory Reset" My Tablet?

If there are no instructions there specifically for your tablet, try some of the methods for other tablets. One of them will probably work and you won't hurt anything by trying.

 

[aranaar]

thanks for the reply Spider, but i have already tried it before. factory reset can't solve the problem.