'My Files' Built-In App Freezes When Creating New Folder

[sweber5]

I'm using a Samsung Galaxy Tab S tablet running Android 4.4.2 Kit Kat. When I am in the built-in app "My Files", and I try to create a new folder, the app just freezes up (while in the folder name entry window).

Thinking that the problem was with my micro sd card, I removed the card, inserted it into the sd card adapter, slipped it into my laptop, backed up all the files, formatted it, and then restored the files.

THIS DID NOT FIX THE PROBLEM, and I cannot find ANYTHING on the web regarding this problem. Is 4.4.2 such garbage that I can't reliably expect to be able to create folders?

Can someone PLEASE help me?

Thanks,
Steve

 

[leeshor]

Hi Steve. Just left you a post on the other forum with a link to here,. I see you found it before I even posted. See that post for further info.