New lad.... A816 Problem

[mfoz509]

ello, just picked up a A816 ( i think) mainly bought on a bit of a whim TBH the ebay seller is not all that helpful, the tab does most of what i ask of it,it`s specced almost the same as my HTC smartphone so it should, but i hve one major issue.....to set it up it has a primary gmail account in the name of gwoodruff that i have to get rid of, none of the reset/remove account options seem to work, it`s tied up to the US market and although i can down load free apps i cant log in using my UK google

anyway after doing a few searches on this site it seems i have to root or flash the device but i can see no clear information on just how to do this

so thats me, hello......

 

[Spider]

Hello, and welcome to the forum. Glad you decided to join us here at Android Tablets. Congratulations on you new tablet, sorry you're having problems with it. I believe you have an Aishuo tablet, so I'm moving your thread to the Aishuo Tablets section of the forum where someone should be able to help you. Good luck.

 

[mfoz509]

thank you Spider i kinda thought i had posted in the wrong place.......

quick update i`ve run through the delete account process a number of times with no change however, the last time i tried i logged out the woodruff account but didnt delete it,so now i have no access at all to the apps that were set up under his name market talk gmail etc......while i think i understand the reason for this phantom account to be on the tab,mainly setting it up with useful features "out of the box" i dont feel happy putting any personal info on it with this account floating around

 

[kaybee327]

Hi

Just catching up on posts so do not know if you are sorted.

I had same problem so if not sorted suggest, you do a backup of applications installed and then power off machine. then with keys on right press and hold bottom key and then centre key untill machine boots and dislpays a white triangle and green android then let go keys.

Hold in centre key and press bottom key once and you should get a menu with four choices
reboot system now
apply update from sdcard
wipe data / factory reset
wipe cache position

press bottom key once to highlight menu 3 and press center key

press bottom key to highlight 'yes -- delete all user data' then press centre key

reboot and problem fixed. Restore applications and enjoy.

Sounds harder than it is

Keith