new tablet and cant access play store

[marcnealana]

hello,

i have the samsung galaxy 10.1 GT-P7510 tablet. we bought it yesterday and we were able to access the play store. my boyfriend did the latest update and sincewe cant access the play store. It keeps saying server error. however when we try on our samsung mobiles it works!

also when we go on the play store website via the internet navigater it allows us to browse but doesn't recognise the tablet. the site thinks that our device is my boyfriend's samsung galaxy s2. we have tried eveything but cant seem to work it out.
Please if someone could help it would be great! Thank you

 

[danileo]

I have the same problem, with my Galaxy. Someone...

 

[mamawm]

don't know if this will work for you but you might want to give it a shot, just don't forget to set the tablet to allow for install from unknown sources. Download: Latest Google Play Store v3.5.16