UNITED loses a customer!

[jimbo7630]

Sweet Revenge for a Broken Guitar

A musician named Dave Carroll recently had difficulty with
United Airlines.

United apparently damaged his treasured Taylor guitar
($3500) during a flight. Dave spent over 9 months trying to get United
to pay for damages caused by baggage handlers to his custom Taylor
guitar.


During his final exchange with the United Customer Relations Manager, he
stated that he was left with no choice other than to create a music
video for youtube exposing their lack of cooperation. The Manager
responded: "Good luck with that one, pal."

So he posted a retaliatory video on youtube. The video
has since received over 6 million hits. United Airlines contacted the
musician and attempted settlement in exchange for pulling the video.
Naturally his response was: "Good luck with that one, pal."

Taylor Guitars sent the musician 2 new custom guitars in
appreciation for the product recognition from the video that has led
to a sharp increase in orders.

Here's the video, and it's GREAT! A Must Watch;