So... I've done a lot of digging and I've found that you need to turn the venue off and then hold the power button and the volume down button at the same time for a while before the system settings screen should come up, where most people then proceed (it seems) to restore their tablets. However, mine just either shuts back off or turns on normally (sometimes in safe mode). Please let me know if I'm doing anything wrong or if there is another way to do this. Thanks, and I apologize if this is the wrong thread.