Versus/CNM 9 Touchpad Problem

[tomtom196]

HI,
i have versus/cnm 9 touchpad which i am trying to do a full wipe/factory reset it comes up with chinese menu, could someone please point me in the right direction i have searched on here but cant find anything.thank you

 

[tomtom196]

Any ideas people please?

 

[Spider]

That's because the tablet came from the factory with the language set to Chinese and the reseller changed the language before sending it to you. All you need to do is go into the settings and change the language back to English. This has come up before and someone said to go into settings and look for "Capital "A" on left side - then first Choice on top right side --- scroll down to select language. Tap on English or your preferred choice." Hopefully, that will work. If not, I'd go to a Chinese restaurant and ask if someone there could help.

 

[tomtom196]

thank you for your help

 

[tomtom196]

please please help,new image
so by the looks of it it cant be unlocked,my second question is can i install a new image and could you please point me in the right direction to where i could find image.thanks