jasonkrasnov
Member
- Jun 11, 2012
- 4
- 0
At first, I was really thinking about buying a tablet from Lenovo. Now...not so much. Apparently, I am reading a lot of interesting discussions on people who are totally unsatisfied by Lenovo's products and at a company who does not care a whole lot about their customers. Here are just some of the comments I have read:
"I have lost the use of my money for this delay. I have had suffer the inconvenience due to someone not doing their job correctly. I have lost the potential interest it would have received, now I am being informed that the best that will be done is my principal is all that will be refunded & I have to wait yet another 2 4 business days?
"For a company as large as Lenovo, surely you can do better than that. This entire process has been from the beginning absolutely a frustrating one. Additionally per the email string below my restocking fee would be reimbursed. So ., subsequently I will have to now wait en even longer delay for it as well?!"
"So, I gave up and sent it in for repair. Two weeks later, I followed up. They had received it, but they were waiting for some parts. An hour later I was told that the parts would arrive in approximately SIX WEEKS. So let me get this straight. I get a lemon, send it in for repair, have to pay for shipping and have to wait two months?"
In addition, at my job we experienced a major upset with the Lenovo Ideapad A1. Click here to read about it on our blog.
Does anyone else feel skeptical to buy Lenovo Products or is it just me? Also, if you have a tablet that you are totally satisfied with, which are you using now? Please share your feedback and responses.
"I have lost the use of my money for this delay. I have had suffer the inconvenience due to someone not doing their job correctly. I have lost the potential interest it would have received, now I am being informed that the best that will be done is my principal is all that will be refunded & I have to wait yet another 2 4 business days?
"For a company as large as Lenovo, surely you can do better than that. This entire process has been from the beginning absolutely a frustrating one. Additionally per the email string below my restocking fee would be reimbursed. So ., subsequently I will have to now wait en even longer delay for it as well?!"
"So, I gave up and sent it in for repair. Two weeks later, I followed up. They had received it, but they were waiting for some parts. An hour later I was told that the parts would arrive in approximately SIX WEEKS. So let me get this straight. I get a lemon, send it in for repair, have to pay for shipping and have to wait two months?"
In addition, at my job we experienced a major upset with the Lenovo Ideapad A1. Click here to read about it on our blog.
Does anyone else feel skeptical to buy Lenovo Products or is it just me? Also, if you have a tablet that you are totally satisfied with, which are you using now? Please share your feedback and responses.
