First I have been repairing computers for 20 years. Bought a 78 3 different computers and different cables no luck. Have downloaded different drivers still shows device as 3 extra removable drives that don't work by the way. Shows it as the eclair in device manager. Have read all updates and installed but still no luck. If someone could point me to the right thread perhaps I missed the one I need. Like the device despite the problems have had ipods zunes thought this would be a nice change....any help appreciated thanks in advance. Running Windows XP service pack 3...