Hi Sayvion, congratulations on your Nextbook tablet and welcome to the forum. Glad you decided to join us here at Android Tablets. Click this link to http://www.androidtablets.net/forum/android-tablet-q/62022-how-do-i-factory-reset-my-tablet.html. If there are no instructions for your tablet, try some of the methods for other tablets. One of them will probably work and you won't hurt anything by trying as long as the tablet has a good charge or is plugged in.