Ok 1st off I want to say this just might have been a fluke but I wanted to post it regardless.
for the last month I have been using the s7 daily and using alot of net including creating a hotspot with it for my laptop at work to do our credit card transactions via paypal. It has been working flawlessly this whole time. Well come today I kept getting redirected to a T mobile page for log in. ( the mytmobile page)
So I started trouble shooting the problem, including changing sim cards, ( that got the s7 getting data ) I also did a factory reset and that did nothing but delete my stuff. The weird thing about changing the sim cards is I took mine and put it in my girlfriends phone ( HD2) and it worked just fine there and her sim card got my data on the S7. After this I put the sim cards back where they go and lost data on the s7 again.
I called t mobile and I swear they have a clan of the "missing link" working for them ( apes ) 1st I got nothing but people who could barely speak English. ( btw I know my spellings sucks but I can talk correctly and you can understand me ) So trying to work thou a communication problem was frustrating enough and 2nd they kept telling me everything was fine on there end and it was my phone. Of course I had to argue with them and tell them the trouble shooting I did. Finally I got someone who checked my imei number. and then did something but said it could take up to 2 hours before I get my data back. This is very frustrating because it effects our business as we use our data on our phones for running credit cards and doing our business facebook and twitter updates for specials ect...
Personally I think they just blocked my data for one reason or another ( maybe because I was using a lot of data and not on one of there phones ) dont know...
Have any of you had any data problems with t mobile? Any sujestions as to what this might be would be great thanks...
for the last month I have been using the s7 daily and using alot of net including creating a hotspot with it for my laptop at work to do our credit card transactions via paypal. It has been working flawlessly this whole time. Well come today I kept getting redirected to a T mobile page for log in. ( the mytmobile page)
So I started trouble shooting the problem, including changing sim cards, ( that got the s7 getting data ) I also did a factory reset and that did nothing but delete my stuff. The weird thing about changing the sim cards is I took mine and put it in my girlfriends phone ( HD2) and it worked just fine there and her sim card got my data on the S7. After this I put the sim cards back where they go and lost data on the s7 again.
I called t mobile and I swear they have a clan of the "missing link" working for them ( apes ) 1st I got nothing but people who could barely speak English. ( btw I know my spellings sucks but I can talk correctly and you can understand me ) So trying to work thou a communication problem was frustrating enough and 2nd they kept telling me everything was fine on there end and it was my phone. Of course I had to argue with them and tell them the trouble shooting I did. Finally I got someone who checked my imei number. and then did something but said it could take up to 2 hours before I get my data back. This is very frustrating because it effects our business as we use our data on our phones for running credit cards and doing our business facebook and twitter updates for specials ect...
Personally I think they just blocked my data for one reason or another ( maybe because I was using a lot of data and not on one of there phones ) dont know...
Have any of you had any data problems with t mobile? Any sujestions as to what this might be would be great thanks...