I'm new here and hoping my problems will be resolved. I don't know where to begin. I bought my daughter a Sylvania Mini Tablet (SYNET7LP) and since opening this product I have not been able to download a single thing. I get an 505 error code when trying to download apps. I thought it was just apps that was giving me problems but I tried downloading the SAM 4.3 software and immediately in the notification bar it says "download unsuccessful." I get the same thing when downloading anything from the internet broswer. I tried to do a system update and again I receive an error code (this time 502). The tablet is also having issues with my SD card where it says it's okay to remove immediately follow inserting my card. I looked into doing a hard reset but i get the "no image found, try downloading from SD card." It seems that there are others who were having similar problems and were able to resolve these issues by updating the system but again it's not allowing me to do so. Any suggestions would be greatly appreciated.