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How is it an over-reaction to return something that's broken that the manufacturer has shown no inclination to fix?
It might be more wide-spread than you think. My wife and I were having dinner with close friends last night. My buddy asked me what I'd decided to do about my GT2. I told him it was getting returned. His wife, who owns a Galaxy Tab 10.1, spoke up and said "Yeah, lately mine, when I go to paste, doesn't have anything to paste any more."
So that's two out of three Samsung Galaxy tablets in my personal experience. One might be inclined to wonder how many average consumers out there have had their tablets start exhibiting the effects of the Samsung clipboard bug and just decided to live with it?
Jim
Well, yes. Because, after what I've learned of Samsung's customer support (abysmal) and what I feel to be the endemic ineptness of their mobile device software developers, I have no intention of ever owning another Samsung mobile product ever again.I'm more referring to the cancelling of the Samsung account because "I won't likely ever be needing that again.".
It's a software problem, you know. A software problem Samsung created.If it was me I'd return it and get a replacement.
4.1.2 is believed to fix it, but nobody knows that, for sure, either, because Samsung has never actually admitted to the bug's existence, much less announced that it was fixed. (Part of the customer experience thing.)And I thought that 4.1.2 (or is it 4.2.0?) did fix it? At least I've read that somewhere.
We're goodIf you honestly have experienced this failure in 2 out of 3 devices, you may want to buy a lottery ticket.....and maybe a Fountain Pen.
Quick Edit - I was actually attempting humor here other than my support of Samsung devices, I didn't mean anything personal.....and I actually collect Fountain Pens and they are prone to failure...