Offline Or No Plugin Detected

[spaghettibrain]

I am trying to setup an app on a Galaxy A sm t280 for live view of my security cameras. I had to do a factory reset on the tab and lost the one that opened them. I can open my login page with the IP address but it says no plugin detected. I downloaded three different apps from play store, two will not accept any IP address or port, one shows one of the cameras but says it is offline.

I cannot find any plugin apps and have no idea how to get online.

Appreciate any help.

 

[mthomp8984]

Is the system working/visible from another device? Can you access it from a computer thru a browser?

Were there security protocols that needed to be added to the browser or app? Firewall passwords, MAC addresses, IPort addresses? Is it restricted on the other end somehow (IP, VPN, {MAC address shouldn’t have changed w/ reset})




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[spaghettibrain]

Hi,

I can access live view from TV and PC so I am at a loss as to why the tablet no longer works. The tablet was convenient for viewing the front door. I am not aware of any security protocols that had to be added, then again, I am new to this tablet stuff so how would I know if something needed to be done?

In the past couple of weeks I have had the router replaced twice and three receivers replaced to solve issues with TV's. I was on tech chat and phone many times. They opened some ports (forwarding?) but that did not help.

The last time the router was replaced, awhile back, I just put the new IP address in the NVR config and it worked without any problems.

A Hik-connect app says failed to connect. I am connected to the internet so I am not sure what their connect means. I found and article for Hik-conn on how to get it online by changing the platform access, however, the platform will not let me make any changes.