Yes,
I April 2010 they listed the G10 and first specifications (by which I purchased) included an HDMI out. Post the purchase, I contacted the support when the specifications changes (no HDMI out) and through a series of emails was instructed to reject the delivery ... I was given a message that they would deliver (product was expected) a replacement that would have that feature.
There is a great deal more detail. Too much to relate here. But what happened post this was no replacement product, limited and incomplete responses to my emails and offers for compromise. Recently, though I had sent in the details about the 'direction to reject delivery' as well as a (granted text scrapping) capture of the shipping return details, I was told there was no return.
My issue at some level for letting it drag on. I was trying to be a good partner and see it work out but I get no responses that can be operated on. Now I have taken the course of putting out the warning and working with the payment services to minimally recover my money. This does not account for all of my time and not having the product.
Does that help?
I April 2010 they listed the G10 and first specifications (by which I purchased) included an HDMI out. Post the purchase, I contacted the support when the specifications changes (no HDMI out) and through a series of emails was instructed to reject the delivery ... I was given a message that they would deliver (product was expected) a replacement that would have that feature.
There is a great deal more detail. Too much to relate here. But what happened post this was no replacement product, limited and incomplete responses to my emails and offers for compromise. Recently, though I had sent in the details about the 'direction to reject delivery' as well as a (granted text scrapping) capture of the shipping return details, I was told there was no return.
My issue at some level for letting it drag on. I was trying to be a good partner and see it work out but I get no responses that can be operated on. Now I have taken the course of putting out the warning and working with the payment services to minimally recover my money. This does not account for all of my time and not having the product.
Does that help?