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Wow that's freaking quick!My a81e just shipped wed. And is already in my home state ande heading this way. Once an item has shipped from merimobiles via DHL, it moves quick. Hopefully I will see it either tomorrow or Tuesday.
Sent from an unknown destination from my droid using teh intarnetz!
Not very helpful with questions at all.
Purhased a Haipad MID 701, it is a nice tablet but they don't know anythimg about what they are selling.
I plan on using it while traveling and need a broadband modem stick, they had no idea, they said try this and that
Right, like I'm going to buy 2-3 modems until I find one that will work.
Don't expect any after purchase support of any value
My experience with merimobiles.com and Philip. Just the facts - I will let y'all decide if they are someone you want to do business with.
8/27: Ordered a Witstech A81E with all the upgrades (GPS, extra battery, car mount).
8/31: Email from Philip that it has shipped with a FedEx tracking number. According to FedEx it was being shipped out of Dorval, QC, Canada.
9/1: Email from Philip telling me my battery and car mount shipped separately, ETA 10 days.
9/1: FedEx website reports "Clearance Delays".
~9/10: Car mount and battery arrive via USPS from Hong Kong.
9/13: FedEx website reports "Unable to deliver shipment, return to shipper".
9/13: A call to FedEx (Shawn George - 877-602-1166 x3091) told me US Customs has questions about its declared value, refused entry and FedEx is sending it back to the shipper.
9/13: Emailed Philip asking what is going on.
9/14: A few entries on FedEx website: On FedEx vehicle for delivery, Delivery exception, Incorrect address - Recipient moved, Delivered, Delivered to recipient at FedEx Facility. All while in Dorval, QC, Canada (suppose to be delivered to Flagstaff, AZ, USA).
9/14: Email from Philip telling me is was blocked at customs, will ship another tomorrow and this happens to less then 1% of orders.
9/16: Emailed Philip asking for tracking number
9/16: Email from Philip saying when reshipped will provide tracking number and the are using a different shipping courier.
9/20: Emailed Philip asking if the item has been reshipped. I also stated "I am considering cancelling and ordering somewhere else."
9/20: Email from Philip saying it has been reshipped, ETA is Wed/Thur and a DHL "Tracking Number".
9/20: Checked DHL website with "Tracking Number". Number wasn't tracking number by "Shipper Reference". Status: Shipment information received - Location: Hong Kong
9/21-9/23: Checked DHL website - still "Shipment information received" status.
9/23: Called DHL. DHL says a shipping label has been generated but the package hasn't been picked up yet.
9/23: Emailed Philip stating what I know so far, asking how he is going to remedy this and "I await your response before I decide to cancel my order or not".
My Opinion:
The Good: Philip has been responsive, understanding and polite to my emails.
The Bad: Almost a month and no product.
In short - Philip/Merimobiles.com seem nice, are responsive to emails and have good prices, but I am still waiting for my product.
I hope my story is the exception and not normal.
But it feels like there is only one advice I can give now: STAY AWAY FROM MERIMOBILES!
Make sure you read over the destination of the tracking number... when I got mine it was for a shipment to someone else besides me (who got their new toy today).
Make sure you read over the destination of the tracking number... when I got mine it was for a shipment to someone else besides me (who got their new toy today).
Sent from an unknown destination from my droid using teh intarnetz!