What I don't understand is why some people are being refunded & others not? Is it a geographical thing? I contacted my Mastercard; and they say there is nothing they can (or will) do about reversing or even challenging this charge. They did offer me a chunk of Air Miles as compensation; and I guess that's better than nothing. They suggested I file a complaint with the
BBB which I have done. I am beginning to lose hope of ever seeing this resolved:-(
Visa told me basically the same thing, so I went back to harassing groupon.
Worked for me.
P.s. not only have they processed my refund, but it was on my statement 3 days later.
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