Sylvania SYTABEX7 Owners: Must Read

[haymond]

How many days after they received the tablet you sent them did they ship your replacement tablet.

Sent from my SCH-I500 using Android Tablet Forum

 

[JPardee]

They received mine on a Wednesday, printed the label on a Friday, and sent it out on Monday.
I got the tablet back on a Wednesday.

 

[haymond]

They received mine on a Wednesday, printed the label on a Friday, and sent it out on Monday.
I got the tablet back on a Wednesday.

ok thanks,hopefully i'll be getting mine next week.So how you like ya replacement compared to the other one?

 

[JPardee]

The replacement is great.

The auto-rotate doesn't work the greatest, but after rooting and removing some .apk files, the device, especially with 2.2, works awesome.

 

[haymond]

Ok thanks,I should get my replacement next week.

Sent from my SCH-I500 using Android Tablet Forum

 

[novadar]

How long did it take after you replied to the first email from DG starting the RMA process? I have been waiting 3 days. Not sure if I should start emailing and calling every hour.

 

[haymond]

How long did it take after you replied to the first email from DG starting the RMA process? I have been waiting 3 days. Not sure if I should start emailing and calling every hour.

It took about 4-5days.you should be getting your rma soon.

 

[tipstir]

CVS and Craig is even worst. Contact the CVS Product Executive and let him know that the Sylanvia's that his Company is peddling are Defective. I had the same issue you all are having with my Sylvania back during 2010. DOA on the USB ports and you couldn't get DG on the phone. I had taken mine back to SEARS! Good Luck! My Craig from CVS is going back.

 

[haymond]

haven't heard from dg since they received my tablet last wednesday.

 

[tipstir]

Today I had walked into a CVS store in another town. Had my Craig in a CVS bag. Told the trainee I wanted to return it. I had got confused. Called the Manager young girl. They had to take money out of the draw told me you didn't see that happen. Because they made a typo. Still no questions ask no checking of the item out. You have 90 days from CVS if you are unhappy you can take back. DG seems to be third-vendor support for Sylvania. Good Luck

 

[mike1111m]

jpardee did they just send you a tracking # on the return back to you. or did you have to asked for it.

thanks

 

[JPardee]

I had bugged them for a tracking number, I was getting ancy...

 

[mike1111m]

they got mine today monday how long do you think i should wait before asking for a tracking #

 

[haymond]

they received mine last wednesday and i havent got a tracking number yet.im gonna email them everyday for a tracking number

 

[haymond]

I had bugged them for a tracking number, I was getting ancy...

they should just send the tracking number without us asking